Naish Force 5 6.2m Blue 2025

Thank you for being a Naish customer. We understand that having issues with your gear can be frustrating and inconvenient. We will respond to you as quickly as possible and will do our best to get you taken care of in a fair and timely manner. Over the years we have streamlined our warranty process, though due to volume it may take us up to 7 days to respond. CUSTOMER WARRANTY POLICY Standard Warranty Naish provides a 12-month warranty from the date of purchase against defects in materials and workmanship on all new Naish kites, boards (twin tips, surfboards, foilboards), foils, and control systems, unless applicable consumer law dictates a longer period, in which case the applicable legal period prevails. Accessories (such as lines, harnesses, safety gear) and apparel (such as wetsuits, rashguards, jackets) are provided with a 6-month warranty period from the date of purchase, unless applicable consumer law dictates a longer period, in which case the applicable legal period prevails. The warranty is valid only for the original purchaser that bought the product from an authorized Naish dealer or via Naish.com and the Maui Pro Center and applies to recreational use only. What is Covered · Manufacturing defects in materials and workmanship. · Failures under normal recreational use of the product. · Products purchased new from an authorized Naish dealer. What is NOT Covered · Normal Wear and Tear: general signs of use such as scratches, discoloration, or cosmetic marks. · Accidental Damage: Damage caused by impact, crashes, sharp objects, incorrect landings, or abuse. · Improper Use: Rigging or use with non-Naish products, neglect, or exposure to harmful conditions. · Natural Causes: Storms, salt corrosion, UV damage, or other environmental factors. · Alterations and Repairs: Any unauthorized modifications or repairs void the warranty. · Commercial/Professional Use: Products used in schools, rental centers, or by professional athletes. · Second-Hand/Demo Equipment: Used, demo, or test products sold “as is.” How to Make a Claim · Warranty claims are always made at the point of sale (where you bought the product), being an authorized Naish dealer or via Naish.com. · For products purchased through your authorized Naish dealer, the dealer is your primary point of contact. They will accept and handle you with your warranty request. Important Notes · Warranty coverage applies only to the original purchaser. B2B transactions are specifically excluded from this policy (see below the policy for B2B transactions). · Warranty claims must be submitted at the original point of sale, being either an authorized Naish dealer or directly through Naish for products purchased at Naish.com. · Keeping your original packaging may be required if damage occurred during transit.